Census incident

Major Service Degradation

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Resolved after 3 hours 30 minutes, on October 20, 2025.

resolved Oct 20, 2025, 11:09 AM UTC

Census experienced major service degradation for running Syncs and on the web for users viewing Sync details for a period of about 3 hours, from 2:46 am EST until 5:30 am EST, due to a large-scale downstream provider outage. All systems are now operational.

Started
Oct 20, 2025, 07:00 AM UTC
Resolved
Oct 20, 2025, 10:30 AM UTC
Duration
3h 30m
Detected by Pingoru
Oct 20, 2025, 07:00 AM UTC

Update timeline

  1. resolved Oct 20, 2025, 11:09 AM UTC

    Census experienced major service degradation for running Syncs and on the web for users viewing Sync details for a period of about 3 hours, from 2:46 am EST until 5:30 am EST, due to a large-scale downstream provider outage. All systems are now operational.

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