Census incident

App failing to load

Resolved after 52 minutes, affecting Census Sync Management UI, on September 9, 2026.

resolved Sep 09, 2026, 05:33 PM UTC

A backend change caused Activation workspaces to fail to load. We rolled back the change which allowed the app to load successfully. Only UI components were impacted, sync runs were unaffected.

Started
Sep 09, 2026, 04:41 PM UTC
Resolved
Sep 09, 2026, 05:33 PM UTC
Duration
52m
Detected by Pingoru
Sep 09, 2026, 04:41 PM UTC

Affected components

Census Sync Management UI

Update timeline

  1. investigating Sep 09, 2026, 04:41 PM UTC

    We are currently investigating the issue where the app is failing to load.

  2. identified Sep 09, 2026, 04:47 PM UTC

    The issue has been identified and the engineering team is working on safely rolling back the change.

  3. identified Sep 09, 2026, 05:07 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Sep 09, 2026, 05:10 PM UTC

    The change has been rolled back and the app is now loading.

  5. resolved Sep 09, 2026, 05:33 PM UTC

    A backend change caused Activation workspaces to fail to load. We rolled back the change which allowed the app to load successfully. Only UI components were impacted, sync runs were unaffected.

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