Resolved after 2 hours 36 minutes, affecting Census Sync Management UI and Sync Engine, on July 7, 2026.
A fix has been implemented and we're monitoring the results.
Affected components
Census Sync Management UISync Engine
Update timeline
- investigating Jul 07, 2026, 03:45 PM UTC
The engineering team is currently investigating a production issue.
- investigating Jul 07, 2026, 03:45 PM UTC
We are continuing to investigate this issue.
- identified Jul 07, 2026, 03:47 PM UTC
An issue related to a recent database migration has been identified. The engineering team is working on safely rolling back the change.
- identified Jul 07, 2026, 03:54 PM UTC
The web application is operational and sync execution is starting.
- monitoring Jul 07, 2026, 04:01 PM UTC
A fix has been implemented and we're monitoring the results.
- resolved Jul 07, 2026, 06:22 PM UTC
This incident has been resolved and all systems are operational.
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