Resolved after 2 hours 8 minutes, affecting Census Sync Management UI, on July 15, 2025.
We have updated the our configurations for sending emails and we are currently verifying the fix.
Affected components
Census Sync Management UI
Update timeline
- investigating Jul 15, 2025, 04:35 PM UTC
We have identified an incident that has caused Census to stop sending all emails. This includes emails related to sync alerts as well as password reset emails and verification emails for new account signups. We are working to remediate the issue. The Census UI and Sync Engine are not otherwise affected
- monitoring Jul 15, 2025, 06:31 PM UTC
We have updated the our configurations for sending emails and we are currently verifying the fix.
- resolved Jul 15, 2025, 06:44 PM UTC
This incident has been resolved.
Your product runs on more than Census
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services