Celonis experienced a major incident on August 31, 2026, lasting 19h 24m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 31, 2026, 02:18 PM UTC
We are currently experiencing issues with the Reporting API, which affects all customers using the service. Our team is actively investigating the issue and working to restore normal service as quickly as possible. We will provide further updates as soon as more information becomes available. We apologize for the inconvenience and appreciate your patience and understanding.
- resolved Sep 01, 2026, 09:43 AM UTC
We've now resolved the incident. Thank you for your patience and understanding.