Celonis experienced a major incident on September 22, 2026, lasting 7h 7m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 22, 2026, 01:09 PM UTC
We're currently experiencing issues with data ingestion on eu-3. Engineering teams are working to restore services as quickly as possible. We apologise for the inconvenience. Next update by 14:00 UTC.
- resolved Sep 22, 2026, 07:15 PM UTC
Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.