Cato Networks incident
PoP Infrastructure - Services degradation due to carrier issues
Resolved after 9 hours 45 minutes, affecting Casablanca, Morocco, on October 30, 2026.
The carrier has completed their repairs and connectivity is fully restored. If you have any further questions, please contact our Support team. We appreciate your patience and cooperation for any inconvenience related to this issue. [Ref: INCIDNT-10182]
Affected components
Update timeline
- identified Oct 30, 2026, 08:30 AM UTC
We identified that an upstream carrier is experiencing issues, which may impact users with packet loss, high latency, or connectivity issues. Our engineers are working with the carrier to resolve the issues ASAP. We will update you when the issue is resolved, or we have more information. Questions? Please contact our Support team. We appreciate your patience and apologize for any related inconvenience. [Ref: INCIDNT-10182]
- monitoring Oct 30, 2026, 06:10 PM UTC
We observed that connectivity issues are resolved, and we are waiting for the carrier to announce that they completed their repairs. We are continuing to monitor the situation to make sure that it is 100% resolved. We will update you when more information is available. We appreciate your patience. Questions? Please contact our Support team. [Ref: INCIDNT-10182]
- resolved Oct 30, 2026, 06:15 PM UTC
The carrier has completed their repairs and connectivity is fully restored. If you have any further questions, please contact our Support team. We appreciate your patience and cooperation for any inconvenience related to this issue. [Ref: INCIDNT-10182]
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