Cato Networks incident

Cato Management Application Incident - Account configuration delays

Resolved after 2 hours 44 minutes, affecting Chennai, India and Mumbai, India and 1 more, on October 25, 2026.

resolved Oct 25, 2026, 06:14 PM UTC

The service is fully operational. If you have any further questions, please contact our Support team. We appreciate your patience and apologize for any related inconvenience. Ref: [972532]

Started
Oct 25, 2026, 03:30 PM UTC
Resolved
Oct 25, 2026, 06:14 PM UTC
Duration
2h 44m
Detected by Pingoru
Oct 25, 2026, 03:30 PM UTC

Affected components

Chennai, IndiaMumbai, IndiaAshburn_DC2, VAAustin, TXHonolulu, HIKansas City, MOPhoenix, AZSalt Lake City, UTAshburn, VAAtlanta, GA

Update timeline

  1. identified Oct 25, 2026, 03:30 PM UTC

    We identified an issue that may cause some delays in implementing changes to policies, settings, and users in your account. There is no impact on existing, currently operational network services. However, recently deployed changes or updates may experience degraded behavior or delayed propagation until the issue is fully resolved. Our team is working to fix the issue as soon as possible. We will update you when the issue is resolved or we have more information. Questions? Please contact our Support team. We appreciate your patience and apologize for any related inconvenience. Ref: [INCIDNT-10249]

  2. monitoring Oct 25, 2026, 06:04 PM UTC

    We implemented the fix, and are monitoring the situation to make sure that it is 100% resolved. Updates will be forthcoming. We appreciate your patience. Questions? Please contact our Support team. Ref: [972532]

  3. resolved Oct 25, 2026, 06:14 PM UTC

    The service is fully operational. If you have any further questions, please contact our Support team. We appreciate your patience and apologize for any related inconvenience. Ref: [972532]

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