Cargo incident

Intermittent API errors

Resolved after 2 hours 26 minutes, affecting Current status by service (app.getcargo.io), on October 27, 2026.

resolved Oct 27, 2026, 11:47 PM UTC

The 503s have stopped. A request that failed earlier can be retried. Runs that get through continue to complete.

Started
Oct 27, 2026, 09:21 PM UTC
Resolved
Oct 27, 2026, 11:47 PM UTC
Duration
2h 26m
Detected by Pingoru
Oct 27, 2026, 09:21 PM UTC

Affected components

Current status by service (app.getcargo.io)

Update timeline

  1. investigating Oct 27, 2026, 09:21 PM UTC

    The API is intermittently returning 503s. A request can fail and then succeed on retry. Runs that get through still complete. We're investigating.

  2. investigating Oct 27, 2026, 09:46 PM UTC

    A stalled API process was being restarted, and those restarts are what returned the 503. We've stopped restarting a stalled process. A request that hits one can still fail, and then succeed on retry. Runs that get through still complete. We're still looking for what causes the stall.

  3. resolved Oct 27, 2026, 11:47 PM UTC

    The 503s have stopped. A request that failed earlier can be retried. Runs that get through continue to complete.

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