Is Cargo down?
Last checked 3m agoActive incident: Login failures and degraded performance
Cargo is reporting degraded performance right now (last checked 3m ago). Services are up but slower or partially failing.
Real-time Cargo status, recent outages, and incident history: pulled directly from Cargo's official status page at status.getcargo.ai every 5 minutes. Pingoru tracks 2 Cargo services and has captured 4 incidents in the last 90 days (97.50% uptime). Get email, Slack, Discord, or webhook alerts the moment Cargo reports a new incident, free for 3 monitors, no credit card.
Active incident 1
- app.getcargo.io
Timeline · 3 updates
- investigating · Oct 30, 2026, 07:00 PM UTC
Since 18:05 UTC, users have been unable to sign in to Cargo, and parts of the app and API have been slow or unresponsive. We have identified the cause: a sudden surge in AI agent activity triggered an inefficient database query, which overloaded our primary database. Sign-in depends on that database, so logins timed out. Our authentication provider is not affected. We are applying a database fix now and have a permanent code fix ready to deploy. We'll post another update once sign-in is restored.
- investigating · Oct 30, 2026, 07:13 PM UTC
A fix has been applied and database performance is back to normal. Sign-in and the app should be working again. Workflow runs and AI agent runs are temporarily paused while we safely restore background processing; queued work will resume shortly and nothing has been lost. Some AI agent runs that started during the incident may have failed and can be re-run. We're monitoring and will post another update once background processing is fully restored.
- resolved · Oct 30, 2026, 07:23 PM UTC
Sign-in, the app and the API are fully restored and have been stable since 19:18 UTC. We are now gradually resuming workflow and AI agent processing. Queued runs will catch up over the next while, so you may see some delay before they complete. We'll resolve this incident once background processing is fully back to normal.
Latest: Sign-in, the app and the API are fully restored and have been stable since 19:18 UTC. We are now gradually resuming workflow and AI agent processing. Queued runs will catch up over…
-
Recent outages & incidents
Past 90 days- app.getcargo.io
Timeline · 3 updates
- investigating · Oct 27, 2026, 09:21 PM UTC
The API is intermittently returning 503s. A request can fail and then succeed on retry. Runs that get through still complete. We're investigating.
- investigating · Oct 27, 2026, 09:46 PM UTC
A stalled API process was being restarted, and those restarts are what returned the 503. We've stopped restarting a stalled process. A request that hits one can still fail, and then succeed on retry. Runs that get through still complete. We're still looking for what causes the stall.
- resolved · Oct 27, 2026, 11:47 PM UTC
The 503s have stopped. A request that failed earlier can be retried. Runs that get through continue to complete.
Latest: The 503s have stopped. A request that failed earlier can be retried. Runs that get through continue to complete.
-
- app.getcargo.io
Timeline · 1 update
- resolved · Oct 27, 2026, 06:32 PM UTC
Resolved. DNS lookups from production were slow between 18:10 and 18:32 UTC, and requests that needed those lookups timed out. Workflow runs and batches were delayed, and some failed to save. Data syncs to connected systems failed during the same window. Most of those writes retried successfully once DNS recovered. A smaller set that used up its retries may still be missing; we're checking those. No action needed on your side unless a run or sync from that window looks incomplete. Sorry for the interruption.
Latest: Resolved. DNS lookups from production were slow between 18:10 and 18:32 UTC, and requests that needed those lookups timed out. Workflow runs and batches were delayed, and some fail…
-
- app.getcargo.io
Timeline · 2 updates
- investigating · Aug 06, 2026, 01:00 PM UTC
The API is returning intermittent errors and timeouts as instances restart. Requests may fail and then succeed on retry. We're investigating.
- resolved · Aug 06, 2026, 03:30 PM UTC
Resolved. Errors stopped at 15:30 UTC. A large export could consume enough memory to take an instance down with it, which is what drove the restarts. Impact was intermittent rather than total: requests that landed on a healthy instance went through, and no data was lost. Instances settled fully over the evening. We're changing exports to stream to storage rather than build the whole file in memory, which removes this failure mode. Sorry for the errors you hit.
Latest: Resolved. Errors stopped at 15:30 UTC. A large export could consume enough memory to take an instance down with it, which is what drove the restarts. Impact was intermittent rather…
-
See the full Cargo outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Cargo outage history →Or sign up free to get alerts when Cargo breaks · 10 free monitors · No credit card
Incident record
Since October 2026 · Better Stack · 2 components checked every 5 minutesThe longest incident in the last year, Sales Navigator searches failing with daily limit errors on August 3, 2026, ran for 22 hours.
Most affected components, last 12 months
- app.getcargo.io5
Latest incidents
- Login failures and degraded performance
Since 18:05 UTC, users have been unable to sign in to Cargo, and parts of the app and API have been slow or unresponsive. We have identified the cause: a…
- Intermittent API errors
The API is intermittently returning 503s. A request can fail and then succeed on retry. Runs that get through still complete. We're investigating.
- Workflow runs and data syncs delayed
Resolved. DNS lookups from production were slow between 18:10 and 18:32 UTC, and requests that needed those lookups timed out. Workflow runs and batches were…
- Started Oct 30, 2026, 07:00 PM UTC · ● 1d 22h
- Intermittent API errors ResolvedStarted Oct 27, 2026, 09:21 PM UTC · Resolved Oct 27, 2026, 11:47 PM UTC · 2h 26m
- Workflow runs and data syncs delayed ResolvedStarted Oct 27, 2026, 06:32 PM UTC · Resolved Oct 27, 2026, 06:32 PM UTC · –
- Intermittent API errors and timeouts ResolvedStarted Aug 06, 2026, 01:00 PM UTC · Resolved Aug 06, 2026, 03:30 PM UTC · 2h 30m