Carestream Dental incident

Issue with Electronic Prescriptions

Resolved after 4 hours 3 minutes, affecting Electronic Prescriptions, on October 9, 2026.

resolved Oct 09, 2026, 05:51 PM UTC

After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.

Started
Oct 09, 2026, 01:47 PM UTC
Resolved
Oct 09, 2026, 05:51 PM UTC
Duration
4h 3m
Detected by Pingoru
Oct 09, 2026, 01:47 PM UTC

Affected components

Electronic Prescriptions

Update timeline

  1. investigating Oct 09, 2026, 01:47 PM UTC

    Carestream Dental is investigating reports of an issue with Electronic Presciptions service. Users may be unable to issue prescriptions or be experiencing degraded performance.

  2. resolved Oct 09, 2026, 05:51 PM UTC

    After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.

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