CareConnect incident
EXTERNAL: Issues with the CareConnect AI assistant
Resolved after 35 minutes, affecting CareConnect General Issues (CareConnect General Issues), on March 9, 2026.
Issues are resolved around 10:50 AM A technical adjustment was implemented to ensure the AI assistant can generate notes again. As a temporary side effect, the quality of the generated notes may be lower than usual. Once the external issues are resolved, this temporary adjustment...
Affected components
Update timeline
- investigating Mar 09, 2026, 09:17 AM UTC
There are currently general issues with generating medical notes via the CareConnect AI Assistant. These problems are caused by disruptions in external services that our system relies on.
- resolved Mar 09, 2026, 09:53 AM UTC
Issues are resolved around 10:50 AM A technical adjustment was implemented to ensure the AI assistant can generate notes again. As a temporary side effect, the quality of the generated notes may be lower than usual. Once the external issues are resolved, this temporary adjustment...
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