CareConnect incident

Important: CareConnect Must Be Updated!

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Resolved after 6 days 23 hours, affecting CareConnect General Issues (CareConnect General Issues), on September 30, 2026.

identified Sep 30, 2026, 02:01 PM UTC

Please ensure CareConnect is updated to the latest version by end of week. From Sunday 04/10 onwards, only the current version will be supported for login. If your installation is outdated, you'll be prompted to update automatically when you restart the application.

Started
Sep 30, 2026, 02:01 PM UTC
Resolved
Oct 07, 2026, 01:45 PM UTC
Duration
6d 23h
Detected by Pingoru
Sep 30, 2026, 02:01 PM UTC

Affected components

CareConnect General Issues (CareConnect General Issues)

Update timeline

  1. identified Sep 30, 2026, 02:01 PM UTC

    Please ensure CareConnect is updated to the latest version by end of week. From Sunday 04/10 onwards, only the current version will be supported for login. If your installation is outdated, you'll be prompted to update automatically when you restart the application.

  2. resolved Oct 07, 2026, 01:45 PM UTC

    *

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