Resolved after 3 hours 5 minutes, affecting Cardstream Payment Gateway and OBN, on August 14, 2026.
Cardstream has identified an ongoing issue with Open Banking payments processed via Mastercard, where payments are being declined by the Mastercard retail bank client. The issue has been escalated to Mastercard for urgent investigation. Open Banking payments via OBN Global are affected by this.
Affected components
Update timeline
- investigating Aug 14, 2026, 01:10 PM UTC
Cardstream has identified an ongoing issue with Open Banking payments processed via Mastercard, where payments are being declined by the Mastercard retail bank client. The issue has been escalated to Mastercard for urgent investigation. Open Banking payments via OBN Global are affected by this.
- resolved Aug 14, 2026, 04:16 PM UTC
Mastercard has confirmed that this is now resolved.
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