Cardstream incident

Gateway Intermittency

Resolved after 7 hours 37 minutes, affecting Cardstream Payment Gateway, on September 9, 2026.

resolved Sep 09, 2026, 07:54 PM UTC

Cardstream can confirm that access to the Merchant Management Systems (MMS) and Transaction processing levels have returned to normal.

Started
Sep 09, 2026, 12:16 PM UTC
Resolved
Sep 09, 2026, 07:54 PM UTC
Duration
7h 37m
Detected by Pingoru
Sep 09, 2026, 12:16 PM UTC

Affected components

Cardstream Payment Gateway

Update timeline

  1. investigating Sep 09, 2026, 12:16 PM UTC

    Cardstream is investigating a degradation in service that is intermittently affecting access to the Merchant Management Systems (MMS) and Transaction processing. We are treating this with the highest priority and working with our engineers to resolve it. Kind regards Cardstream Support

  2. monitoring Sep 09, 2026, 12:45 PM UTC

    Cardstream can confirm that access to the Merchant Management Systems (MMS) and Transaction processing levels have returned to normal.

  3. investigating Sep 09, 2026, 03:34 PM UTC

    Cardstream is investigating a degradation in service that is intermittently affecting access to the Merchant Management Systems (MMS) and Transaction processing. We are treating this with the highest priority and working with our engineers to resolve it.

  4. monitoring Sep 09, 2026, 04:35 PM UTC

    Cardstream can confirm that access to the Merchant Management Systems (MMS) and Transaction processing levels have returned to normal.

  5. resolved Sep 09, 2026, 07:54 PM UTC

    Cardstream can confirm that access to the Merchant Management Systems (MMS) and Transaction processing levels have returned to normal.

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