Delay in Settlement

Update timeline

1. investigating Apr 09, 2025, 08:58 AM UTC

   Cardstream has identified an issue with Settlement files for transactions processed 08/04 with the below Acquirers: • OBN Global Limited • Checkout.com • Cashflows • Evo Payments • Nuvei • Paysafe • Shift4 (Credorax) • Borgun • Bambora • Fiserv Australia • Decta Gate • NomuPay uP Europe Our engineers are working to resolve this and further updates will be provided.

2. investigating Apr 09, 2025, 04:08 PM UTC

   Transactions have been recaptured to be sent in tonight's settlement run for the below Acquirers: • Evo Payments • Paysafe • Shift4 (Credorax) • NomuPay uP Europe Please note, this may result in a day's delay in the settlement of funds for affected transactions. Transactions have been marked as accepted for the below Acquirer as these were successfully sent for settlement yesterday evening: • Cashflows Cardstream is in communication with the below Acquirers to confirm the current status of affected transactions: • Checkout.com • Nuvei • Borgun • Bambora • OBN Global Limited • Fiserv Australia • Decta Gate

3. investigating Apr 10, 2025, 04:20 PM UTC

   Transactions have been recaptured to be sent in tonight's settlement run for the below Acquirers: • Checkout.com • Bambora • OBN Global Limited • Fiserv Australia • Decta Gate Please note, this may result in two day's delay in the settlement of funds for affected transactions. Cardstream is in communication with the below Acquirers to confirm the current status of affected transactions: • Nuvei • Borgun

4. resolved Apr 11, 2025, 03:19 PM UTC

   Transactions have been recaptured to be sent in tonight's settlement run for the below Acquirers: • Nuvei • Borgun Please note, this may result in three day's delay in the settlement of funds for affected transactions.