Resolved after 3 days 17 hours, affecting Cardstream Payment Gateway, on April 11, 2025.
Cardstream has received confirmation that the Issuer has expedited their fix which was released at 23:30 BST on 14 April. Our monitoring indicates that transaction processing returned to normal from 23:30.
Affected components
Update timeline
- identified Apr 11, 2025, 02:51 PM UTC
From 10:00 BST 11/04/25, Cardstream saw an increase in errors Cards Issued by BARCLAYS BANK UK PLC. We are in communication with the relevant party as they resolve the issue.
- resolved Apr 15, 2025, 08:39 AM UTC
Cardstream has received confirmation that the Issuer has expedited their fix which was released at 23:30 BST on 14 April. Our monitoring indicates that transaction processing returned to normal from 23:30.
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