Resolved after 5 hours 46 minutes, affecting Cardstream Payment Gateway, on April 24, 2025.
The Settlement File has been successfully sent to Rapyd, who has confirmed receipt of the file. Please note, this may result in a day's delay in the settlement of funds for affected transactions.
Affected components
Update timeline
- investigating Apr 24, 2025, 09:39 AM UTC
Cardstream has identified an issue with the Settlement file for Rapyd (Valitor) transactions processed on 23 April. Our engineers are investigating this and further updates will be provided.
- resolved Apr 24, 2025, 03:25 PM UTC
The Settlement File has been successfully sent to Rapyd, who has confirmed receipt of the file. Please note, this may result in a day's delay in the settlement of funds for affected transactions.
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