Resolved after 6 hours 57 minutes, affecting Cardstream Payment Gateway, on May 29, 2025.
Cardstream can see that transaction processing for Cashflows returned to normal levels from 10:18. Cardstream continues to monitor.
Affected components
Update timeline
- investigating May 29, 2025, 09:17 AM UTC
Cashflows has reported that they are urgently investigating an incident that is affecting transaction processing. Cardstream's monitoring has identified that transactions have been receiving a 65550 response since 09:47 BST 29/05. We will continue to provide updates. Kind regards Cardstream Support
- monitoring May 29, 2025, 09:38 AM UTC
Cardstream can see that transaction processing for Cashflows returned to normal levels from 10:18. Cardstream continues to monitor.
- resolved May 29, 2025, 04:14 PM UTC
Cashflows has confirmed that no further issues have been observed.
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