Cardstream incident

Settlement Review

Resolved after 5 hours 51 minutes, affecting Cardstream Payment Gateway, on October 2, 2025.

resolved Oct 02, 2025, 02:01 PM UTC

Cardstream has received final confirmation that all processing has settled correctly.

Started
Oct 02, 2025, 08:09 AM UTC
Resolved
Oct 02, 2025, 02:01 PM UTC
Duration
5h 51m
Detected by Pingoru
Oct 02, 2025, 08:09 AM UTC

Affected components

Cardstream Payment Gateway

Update timeline

  1. investigating Oct 02, 2025, 08:09 AM UTC

    Cardstream is investigating settlement of yesterday's processing for several Acquirers. We will provide further updates shortly.

  2. monitoring Oct 02, 2025, 09:48 AM UTC

    Cardstream continues to investigate settlement of yesterday's processing for several Acquirers. We are awaiting final confirmation from 3rd party networks, to close the investigation with confidence that all transactions have been settled correctly.

  3. resolved Oct 02, 2025, 02:01 PM UTC

    Cardstream has received final confirmation that all processing has settled correctly.

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