Cardstream incident

EvoPayments Authorisation Errors

Resolved after 44 minutes, affecting Cardstream Payment Gateway, on October 6, 2025.

investigating Oct 06, 2025, 09:08 AM UTC

From 07:55 BST, 6 October, Cardstream has seen an increase in authorisation errors for EvoPayments transactions. This has been raised to EvoPayments for urgent review.

Started
Oct 06, 2025, 09:08 AM UTC
Resolved
Oct 06, 2025, 09:52 AM UTC
Duration
44m
Detected by Pingoru
Oct 06, 2025, 09:08 AM UTC

Affected components

Cardstream Payment Gateway

Update timeline

  1. investigating Oct 06, 2025, 09:08 AM UTC

    From 07:55 BST, 6 October, Cardstream has seen an increase in authorisation errors for EvoPayments transactions. This has been raised to EvoPayments for urgent review.

  2. resolved Oct 06, 2025, 09:52 AM UTC

    Cardstream saw authorisations return to normal levels from 09:42 BST.

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