CardinalCommerce incident

PayPal System Issues

Resolved after 2 hours 21 minutes, affecting PayPal, on December 30, 2024.

resolved Dec 30, 2024, 05:48 PM UTC

The issue has with PayPal has fully resolved at this time. Transaction processing has resumed as normal. Reported Start Time: 13:45 UTC Reported End Time: 15:30 UTC Please do not hesitate to contact the Cardinal support team if you have any questions or concerns.

Started
Dec 30, 2024, 03:27 PM UTC
Resolved
Dec 30, 2024, 05:48 PM UTC
Duration
2h 21m
Detected by Pingoru
Dec 30, 2024, 03:27 PM UTC

Affected components

PayPal

Update timeline

  1. identified Dec 30, 2024, 03:27 PM UTC

    PayPal is currently experiencing intermittent system issues which may be impacting PayPal transaction processing on your Live Site. Reported Start Time: 13:45 UTC Impact: Merchants may be experiencing intermittent latency and possible timeouts when attempting to complete PayPal Express Check-Out transactions. Cardinal engineers are currently engaged in resolving this issue. Please do not hesitate to contact the Cardinal support team if you have any questions or concerns. https://www.paypal-status.com/product/production

  2. resolved Dec 30, 2024, 05:48 PM UTC

    The issue has with PayPal has fully resolved at this time. Transaction processing has resumed as normal. Reported Start Time: 13:45 UTC Reported End Time: 15:30 UTC Please do not hesitate to contact the Cardinal support team if you have any questions or concerns.

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