CaptivateIQ incident

Hierarchy pages are not loading

Resolved after 42 minutes, affecting People & Hierarchies Management, on February 18, 2026.

monitoring Feb 18, 2026, 07:28 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 18, 2026, 06:50 PM UTC
Resolved
Feb 18, 2026, 07:33 PM UTC
Duration
42m
Detected by Pingoru
Feb 18, 2026, 06:50 PM UTC

Affected components

People & Hierarchies Management

Update timeline

  1. identified Feb 18, 2026, 06:50 PM UTC

    The issue has been identified, and a fix is being implemented.

  2. monitoring Feb 18, 2026, 07:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 18, 2026, 07:33 PM UTC

    This incident has been resolved.

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