CaptivateIQ incident

What-if calculator degraded performance

Resolved after 13 minutes, affecting Workbooks & Commission Plans, on February 20, 2026.

monitoring Feb 20, 2026, 08:58 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 20, 2026, 08:48 PM UTC
Resolved
Feb 20, 2026, 09:01 PM UTC
Duration
13m
Detected by Pingoru
Feb 20, 2026, 08:48 PM UTC

Affected components

Workbooks & Commission Plans

Update timeline

  1. identified Feb 20, 2026, 08:48 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Feb 20, 2026, 08:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 20, 2026, 09:01 PM UTC

    This incident has been resolved.

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