Resolved after 1 hour, affecting User Login, on February 14, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
User Login
Update timeline
- investigating Feb 14, 2025, 06:30 PM UTC
We are experiencing issues where customers may not be able to access CaptivateIQ. We are currently investigating and will provide an update in 30 minutes.
- identified Feb 14, 2025, 06:44 PM UTC
We have identified the cause of the incident are are working to implement a fix. We will update again in 30 minutes.
- monitoring Feb 14, 2025, 06:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 14, 2025, 08:36 PM UTC
This incident has been resolved.
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