CaptivateIQ incident

Sandboxes Unavailable in UI

Minor Vendor's status page →

Resolved after 57 minutes, affecting Sandboxes, on July 24, 2025.

monitoring Jul 24, 2025, 07:12 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 24, 2025, 06:39 PM UTC
Resolved
Jul 24, 2025, 07:36 PM UTC
Duration
57m
Detected by Pingoru
Jul 24, 2025, 06:39 PM UTC

Affected components

Sandboxes

Update timeline

  1. identified Jul 24, 2025, 06:39 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jul 24, 2025, 06:59 PM UTC

    We are deploying a fix for sandboxes being unavailable

  3. monitoring Jul 24, 2025, 07:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 24, 2025, 07:36 PM UTC

    This incident has been resolved.

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