CaptivateIQ incident

Worksheet Load Times

Major Vendor's status page →

Resolved after 7 hours 58 minutes, affecting Workbooks & Commission Plans, on September 9, 2025.

monitoring Sep 09, 2025, 08:54 PM UTC

We continue to monitor the performance of worksheet load times.

Started
Sep 09, 2025, 04:41 PM UTC
Resolved
Sep 10, 2025, 12:39 AM UTC
Duration
7h 58m
Detected by Pingoru
Sep 09, 2025, 04:41 PM UTC

Affected components

Workbooks & Commission Plans

Update timeline

  1. investigating Sep 09, 2025, 04:41 PM UTC

    We are seeing some degredation in our worksheet load times. We are currently investigating and will provide an update shortly.

  2. monitoring Sep 09, 2025, 05:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 09, 2025, 08:54 PM UTC

    We continue to monitor the performance of worksheet load times.

  4. resolved Sep 10, 2025, 12:39 AM UTC

    This incident has been resolved.

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