Instructure incident
SIN Users getting a Website is under heavy Load (request timed out)
Minor Vendor's status page →
Resolved after 27 minutes, affecting Canvas LMS and ap-southeast-1, on September 1, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Canvas LMSap-southeast-1
Update timeline
- investigating Sep 01, 2026, 07:26 AM UTC
We are currently investigating this issue.
- investigating Sep 01, 2026, 07:41 AM UTC
We are continuing to investigate this issue.
- identified Sep 01, 2026, 07:46 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 01, 2026, 07:53 AM UTC
This incident has been resolved.
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