Instructure incident
Students unable to submit or resume certain assessments
Resolved after 4 days, affecting Mastery Connect, on August 27, 2026.
Our Engineering team is actively investigating and working to correct [Customer experience behavior]. At this time users are still experiencing [Customer experience behavior] . [Type out a workaround if applicable].
Affected components
Update timeline
- investigating Aug 27, 2026, 06:39 PM UTC
Mastery Connect has identified that for a limited number of assessments, students may be unable to submit or resume a started assessment. We are still investigating the full scope but show no evidence that this is impacting Mastery Predictive Assessments.
- monitoring Aug 28, 2026, 04:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 31, 2026, 06:53 PM UTC
Our Engineering team is actively investigating and working to correct [Customer experience behavior]. At this time users are still experiencing [Customer experience behavior] . [Type out a workaround if applicable].
Your product runs on more than Instructure
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services