Instructure incident
Users in the Virginia and Oregon regions are unable to access Impact Messaging and Dashboard
Major Vendor's status page →
Resolved after 2 hours 27 minutes, affecting Impact, on August 24, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Impact
Update timeline
- identified Aug 24, 2026, 04:07 PM UTC
Users may experience slowness, blank pages, or high latency in the Impact Dashboard and delays with Impact messages. Users may also be unable to access Campaign Templates. We are actively working to resolve the issue with the highest priority.
- monitoring Aug 24, 2026, 04:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 24, 2026, 07:00 PM UTC
This incident has been resolved.
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