Instructure incident
Some users may not be receiving Multi-Factor Authentication SMS messages when logging into Canvas
Major Vendor's status page →
Resolved after 2 hours 11 minutes, affecting Canvas LMS, on August 24, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Canvas LMS
Update timeline
- investigating Aug 24, 2026, 03:58 PM UTC
We are currently investigating this issue.
- identified Aug 24, 2026, 04:15 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 24, 2026, 05:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 24, 2026, 06:10 PM UTC
This incident has been resolved.
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