Instructure incident

Some Canvas users may experience degraded media playback

Minor Vendor's status page →

Resolved after 1 hour 1 minute, affecting Canvas LMS and us-east-1, on August 24, 2026.

monitoring Aug 24, 2026, 03:30 AM UTC

We are continuing to monitor for any further issues.

Started
Aug 24, 2026, 02:42 AM UTC
Resolved
Aug 24, 2026, 03:44 AM UTC
Duration
1h 1m
Detected by Pingoru
Aug 24, 2026, 02:42 AM UTC

Affected components

Canvas LMSus-east-1

Update timeline

  1. investigating Aug 24, 2026, 02:42 AM UTC

    We are currently investigating this issue.

  2. identified Aug 24, 2026, 02:46 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 24, 2026, 03:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 24, 2026, 03:30 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 24, 2026, 03:44 AM UTC

    This incident has been resolved.

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