Instructure incident

Some users may run into slow load times or errors when accessing Canvas

Resolved after 16 minutes, affecting Canvas LMS and us-east-1, on August 17, 2026.

monitoring Aug 17, 2026, 12:28 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 17, 2026, 12:15 PM UTC
Resolved
Aug 17, 2026, 12:32 PM UTC
Duration
16m
Detected by Pingoru
Aug 17, 2026, 12:15 PM UTC

Affected components

Canvas LMSus-east-1

Update timeline

  1. investigating Aug 17, 2026, 12:15 PM UTC

    We are currently investigating this issue.

  2. identified Aug 17, 2026, 12:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 17, 2026, 12:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 17, 2026, 12:32 PM UTC

    This incident has been resolved.

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