Instructure incident

Some tools including Canvas Data 2 and Canvas Beta are under maintenance.

Resolved after 3 hours 45 minutes, affecting Canvas Data 2, on April 30, 2026.

investigating May 01, 2026, 02:24 AM UTC

Some customers may be experiencing limited disruption to tools relying on API keys. Our team is actively investigating and has taken precautionary steps to help maintain service stability while we work to restore full functionality. We are continuing to review the issue and will provide updates here as more information becomes available. Thank you for your patience.

Started
Apr 30, 2026, 11:06 PM UTC
Resolved
May 01, 2026, 02:51 AM UTC
Duration
3h 45m
Detected by Pingoru
Apr 30, 2026, 11:06 PM UTC

Affected components

Canvas Data 2

Update timeline

  1. investigating Apr 30, 2026, 11:06 PM UTC

    Canvas Data 2 is currently unavailable.

  2. identified Apr 30, 2026, 11:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. investigating May 01, 2026, 02:24 AM UTC

    Some customers may be experiencing limited disruption to tools relying on API keys. Our team is actively investigating and has taken precautionary steps to help maintain service stability while we work to restore full functionality. We are continuing to review the issue and will provide updates here as more information becomes available. Thank you for your patience.

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