Instructure incident

Stride users may experience 403 error messages when accessing LTIs

Resolved after 1 hour 53 minutes, on August 6, 2026.

identified Aug 06, 2026, 06:42 PM UTC

We are continuing to work on a fix for this issue.

Started
Aug 06, 2026, 05:18 PM UTC
Resolved
Aug 06, 2026, 07:12 PM UTC
Duration
1h 53m
Detected by Pingoru
Aug 06, 2026, 05:18 PM UTC

Update timeline

  1. investigating Aug 06, 2026, 05:18 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 06, 2026, 05:50 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 06, 2026, 06:18 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Aug 06, 2026, 06:42 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Aug 06, 2026, 07:12 PM UTC

    This incident has been resolved.

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