Instructure incident

Users attempting to access Canvas Portfolio are getting an error when attempting to access

Resolved after 1 hour 6 minutes, affecting us-east-1 and Canvas Portfolio, on June 22, 2026.

identified Jun 22, 2026, 04:54 PM UTC

The issue has been identified and a fix is being implemented.

Started
Jun 22, 2026, 04:02 PM UTC
Resolved
Jun 22, 2026, 05:09 PM UTC
Duration
1h 6m
Detected by Pingoru
Jun 22, 2026, 04:02 PM UTC

Affected components

us-east-1Canvas Portfolio

Update timeline

  1. investigating Jun 22, 2026, 04:02 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 22, 2026, 04:35 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 22, 2026, 04:54 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jun 22, 2026, 05:09 PM UTC

    This incident has been resolved.

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