Instructure incident

Some users may encounter errors when using IgniteAI Agent

Resolved after 1 hour 23 minutes, affecting Canvas LMS and us-east-1, on June 22, 2026.

monitoring Jun 22, 2026, 12:05 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 22, 2026, 10:44 AM UTC
Resolved
Jun 22, 2026, 12:07 PM UTC
Duration
1h 23m
Detected by Pingoru
Jun 22, 2026, 10:44 AM UTC

Affected components

Canvas LMSus-east-1

Update timeline

  1. investigating Jun 22, 2026, 10:44 AM UTC

    We are currently investigating this issue.

  2. identified Jun 22, 2026, 10:46 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 22, 2026, 12:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 22, 2026, 12:07 PM UTC

    This incident has been resolved.

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