Instructure incident

HTML files download instead of previewing which may disrupt course content in Canvas

Resolved after 1 hour 56 minutes, affecting Canvas LMS, on June 4, 2026.

identified Jun 04, 2026, 01:41 AM UTC

The issue has been identified and a fix is being implemented.

Started
Jun 04, 2026, 01:15 AM UTC
Resolved
Jun 04, 2026, 03:11 AM UTC
Duration
1h 56m
Detected by Pingoru
Jun 04, 2026, 01:15 AM UTC

Affected components

Canvas LMS

Update timeline

  1. investigating Jun 04, 2026, 01:15 AM UTC

    We are currently investigating this issue.

  2. identified Jun 04, 2026, 01:41 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 04, 2026, 03:11 AM UTC

    This incident has been resolved.

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