Instructure incident

Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are not processing for some users

Resolved after 5 hours 53 minutes, affecting Canvas LMS and ap-southeast-1, on April 24, 2026.

monitoring Apr 24, 2026, 09:25 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 24, 2026, 07:33 AM UTC
Resolved
Apr 24, 2026, 01:26 PM UTC
Duration
5h 53m
Detected by Pingoru
Apr 24, 2026, 07:33 AM UTC

Affected components

Canvas LMSap-southeast-1

Update timeline

  1. investigating Apr 24, 2026, 07:33 AM UTC

    We are currently investigating this issue.

  2. identified Apr 24, 2026, 09:03 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 24, 2026, 09:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 24, 2026, 01:26 PM UTC

    This incident has been resolved.

Your product runs on more than Instructure

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →