Instructure incident

Some users may experience error messages when grading Classic Quizzes

Resolved after 1 hour 55 minutes, affecting Canvas LMS, on April 23, 2026.

monitoring Apr 23, 2026, 06:10 AM UTC

A fix has been implemented and we are monitoring the results.

Affected components

Canvas LMS

investigating Apr 23, 2026, 04:22 AM UTC

We are currently investigating this issue.
identified Apr 23, 2026, 04:39 AM UTC

The issue has been identified and a fix is being implemented.
identified Apr 23, 2026, 04:52 AM UTC

We are continuing to work on a fix for this issue.
identified Apr 23, 2026, 05:02 AM UTC

We are continuing to work on a fix for this issue.
identified Apr 23, 2026, 05:15 AM UTC

We are continuing to work on a fix for this issue.
identified Apr 23, 2026, 05:28 AM UTC

We are continuing to work on a fix for this issue.
identified Apr 23, 2026, 05:41 AM UTC

We are continuing to work on a fix for this issue.
identified Apr 23, 2026, 05:54 AM UTC

We are continuing to work on a fix for this issue.
identified Apr 23, 2026, 06:07 AM UTC

We are continuing to work on a fix for this issue.
monitoring Apr 23, 2026, 06:10 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Apr 23, 2026, 06:17 AM UTC

This incident has been resolved.

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