Instructure incident
Some users in the IAD region who are using a trust instance are unable to log into Canvas.
Major Vendor's status page →
Resolved after 3 hours 50 minutes, affecting Canvas LMS and us-east-1, on April 22, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Canvas LMSus-east-1
Update timeline
- investigating Apr 22, 2026, 11:22 PM UTC
We are currently investigating this issue.
- investigating Apr 22, 2026, 11:45 PM UTC
We are continuing to investigate this issue.
- investigating Apr 23, 2026, 12:14 AM UTC
We are continuing to investigate this issue.
- investigating Apr 23, 2026, 12:48 AM UTC
We are continuing to investigate this issue.
- investigating Apr 23, 2026, 01:15 AM UTC
We are continuing to investigate this issue.
- investigating Apr 23, 2026, 01:39 AM UTC
We are continuing to investigate this issue.
- investigating Apr 23, 2026, 02:32 AM UTC
We are continuing to investigate this issue.
- investigating Apr 23, 2026, 02:59 AM UTC
We are continuing to investigate this issue.
- monitoring Apr 23, 2026, 03:07 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 23, 2026, 03:13 AM UTC
This incident has been resolved.
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