Instructure incident
Canvas support phone system is experiencing connection issues. For more information please go to https://status.sharpencx.com
Minor Vendor's status page →
Resolved after 42 minutes, affecting Support: Phones/Chat, on December 30, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Support: Phones/Chat
Update timeline
- identified Dec 30, 2025, 09:22 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 30, 2025, 09:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 30, 2025, 10:05 PM UTC
This incident has been resolved.
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