Instructure incident
Some users may experience error messages during their existing Quiz sessions. New sessions can be started without any errors.
Minor Vendor's status page →
Resolved after 5 hours 9 minutes, affecting Canvas LMS and ca-central-1 and 1 more, on January 7, 2026.
We are continuing to monitor for any further issues.
Affected components
Canvas LMSca-central-1eu-west-1us-east-1us-west-2
Update timeline
- identified Jan 07, 2026, 01:46 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jan 07, 2026, 01:49 PM UTC
We are continuing to work on a fix for this issue.
- identified Jan 07, 2026, 02:07 PM UTC
We are continuing to work on a fix for this issue.
- identified Jan 07, 2026, 02:37 PM UTC
We are continuing to work on a fix for this issue.
- identified Jan 07, 2026, 03:12 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 07, 2026, 03:24 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 07, 2026, 05:03 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 07, 2026, 06:55 PM UTC
This incident has been resolved.
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