Instructure incident
Users may see some services stating that they are either queued or in progress and to come back later.
Minor Vendor's status page →
Resolved after 1 hour 23 minutes, affecting Canvas LMS and us-east-1, on January 28, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Canvas LMSus-east-1
Update timeline
- investigating Jan 28, 2026, 06:41 PM UTC
We are currently investigating this issue.
- monitoring Jan 28, 2026, 07:23 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Jan 28, 2026, 07:25 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jan 28, 2026, 07:26 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 28, 2026, 07:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 28, 2026, 08:05 PM UTC
This incident has been resolved.
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