Instructure incident
Users attempting to contact us via Phone may see longer wait times.
Minor Vendor's status page →
Resolved after 57 minutes, affecting Support: Phones/Chat, on February 10, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Support: Phones/Chat
Update timeline
- investigating Feb 10, 2026, 06:06 PM UTC
We are currently investigating this issue.
- identified Feb 10, 2026, 06:10 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 10, 2026, 06:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 10, 2026, 07:04 PM UTC
This incident has been resolved.
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