Instructure incident
A small subset of users in the United States among those who use multi-factor authentication are unable to log into Canvas.
Minor Vendor's status page →
Resolved after 4 hours 51 minutes, affecting Canvas LMS and us-east-1 and 1 more, on February 20, 2026.
We are continuing to monitor for any further issues.
Affected components
Canvas LMSus-east-1us-west-2
Update timeline
- investigating Feb 20, 2026, 03:45 AM UTC
We are currently investigating this issue.
- investigating Feb 20, 2026, 03:47 AM UTC
We are continuing to investigate this issue.
- monitoring Feb 20, 2026, 05:39 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 20, 2026, 06:20 AM UTC
We are continuing to monitor for any further issues.
- monitoring Feb 20, 2026, 06:54 AM UTC
We are continuing to monitor for any further issues.
- resolved Feb 20, 2026, 08:37 AM UTC
This incident has been resolved.
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