Instructure incident
Some institutions are experiencing Media files not loading or previewing within New Quizzes or Speedgrader.
Minor Vendor's status page →
Resolved after 4 hours 3 minutes, affecting Canvas LMS and us-east-1 and 1 more, on March 24, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Canvas LMSus-east-1ap-southeast-2
Update timeline
- investigating Mar 24, 2026, 10:45 PM UTC
We are currently investigating this issue.
- investigating Mar 24, 2026, 10:55 PM UTC
We are continuing to investigate this issue.
- identified Mar 24, 2026, 11:23 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 25, 2026, 02:49 AM UTC
This incident has been resolved.
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