Instructure incident

Users are experiencing incorrect images showing up in Classic Quizzes

Resolved after 5 hours 12 minutes, affecting Canvas LMS, on March 27, 2026.

identified Mar 27, 2026, 10:35 PM UTC

We are continuing to work on a fix for this issue.

Started
Mar 27, 2026, 05:51 PM UTC
Resolved
Mar 27, 2026, 11:03 PM UTC
Duration
5h 12m
Detected by Pingoru
Mar 27, 2026, 05:51 PM UTC

Affected components

Canvas LMS

Update timeline

  1. investigating Mar 27, 2026, 05:51 PM UTC

    We are currently investigating this issue.

  2. identified Mar 27, 2026, 08:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 27, 2026, 08:42 PM UTC

    We are continuing to work on a fix for this issue.

  4. investigating Mar 27, 2026, 09:02 PM UTC

    We are currently investigating this issue.

  5. identified Mar 27, 2026, 09:26 PM UTC

    The issue has been identified and a fix is being implemented.

  6. identified Mar 27, 2026, 10:35 PM UTC

    We are continuing to work on a fix for this issue.

  7. resolved Mar 27, 2026, 11:03 PM UTC

    This incident has been resolved.

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