Instructure incident

Clients attempting to create courses and content via Ignite AI in Canvas Career are receiving errors

Resolved after 2 hours 59 minutes, affecting Canvas LMS, on April 2, 2026.

monitoring Apr 02, 2026, 02:58 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 02, 2026, 02:41 PM UTC
Resolved
Apr 02, 2026, 05:40 PM UTC
Duration
2h 59m
Detected by Pingoru
Apr 02, 2026, 02:41 PM UTC

Affected components

Canvas LMS

Update timeline

  1. investigating Apr 02, 2026, 02:41 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 02, 2026, 02:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 02, 2026, 05:40 PM UTC

    This incident has been resolved.

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