Instructure incident

Some users may be experiencing slowness or timeout errors when accessing Canvas

Resolved after 16 minutes, affecting Canvas LMS and us-east-1, on April 9, 2026.

identified Apr 09, 2026, 12:32 PM UTC

The issue has been identified and a fix is being implemented.

Started
Apr 09, 2026, 12:32 PM UTC
Resolved
Apr 09, 2026, 12:48 PM UTC
Duration
16m
Detected by Pingoru
Apr 09, 2026, 12:32 PM UTC

Affected components

Canvas LMSus-east-1

Update timeline

  1. identified Apr 09, 2026, 12:32 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Apr 09, 2026, 12:48 PM UTC

    This incident has been resolved.

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